Our system now runs seamlessly with Debian IT’s 24x7 monitoring of our computer systems

Our company originally thought that price was the key driving force in an IT company in order to keep our operating costs low.  After engaging with another IT company that was considerably cheaper, we had issues that were not dealt with that with despite specifically communicating to the IT company when we signed the contract with them.  We made numerous attempts to communicate with the other IT company and unfortunately only received excuses why issues were not resolved and much to our disappointment, we never felt truly comfortable with their ability to maintain our computer system.  It was at this point that we realized that you get what you pay for and moved forward with the decision to change IT companies and made the switch to Debian IT and our issues are now handled in a timely manner and our network is proactively maintained to prevent problems.

In a day and age where hackers live in your neighbor’s basement, monitoring our system was a key component to finding an IT company.  Our computer system runs a large A+ commercial office tower and in not having the computer system maintained we would leave ourselves vulnerable to these hackers.  If any of our key building systems went down to due unforeseen viruses, hackers breaching our system or even the chance of a server crashing, our tenants would be none too pleased.  Debian IT helps to proactively manage our network and maintain our systems so that these issues are avoided. In 2013, during the flooding in the Calgary downtown core, we were fortunate that our system was backed up and protected to ensure that we were capable of continuing our business while the downtown core was closed. Our previous IT company was not diligent enough with ensuring we had the latest software to stop spam and viruses leading to issues where, for months on end, we were inundated with SPAM emails that were annoying, dangerous to our system, and hampered our productivity.  When we made the switch to Debian IT, these issues were addressed and our system now runs seamlessly with Debian IT’s 24x7 monitoring of our computer systems.

Michele Manthey
Century West Management Inc.