WANTED: Technical Account Manager (Calgary Office)
Imagine a world where entrepreneurs and their businesses can focus on making a positive impact on the world we live in. Where they can do their work using great technology, supported by great people, that simply works the way it’s supposed to!
That’s what we do, and we need your help.
For over 21 years, Debian IT has worked with hundreds of small and medium sized businesses. Helping them with all their technology needs, helping them thrive and grow, helping them to achieve their vision and make our world a better place.
Why Join Us?
This is not your typical office job. Our passionately engaged team of A-players is beyond awesome!
We’re an energetic, fun, focused, and effective group who thrives on big challenges. We have a strong culture of freedom, responsibility, and innovation that fosters minds who wish to experience personal and professional growth on another level. Our culture is fast-paced and we consider our work our “art,” striving for excellence in everything we do.
We’re also super proud of the fact that we were recently named one of Canada’s Top 50 Best Managed IT Companies!
Why Else?
We offer an extensive benefits package for all full-time employees, including medical, dental, vision and more. What’s that you say? You want a day off on your birthday? Consider it done!
And... We're hiring like crazy right now! Looking for smart, forward-thinking problem solvers to join our team, this means plenty of growth potential and opportunities for you, that’s right, YOU!
Oh, and one more thing, resumes are cool, but do you know what’s even cooler?!? Cover Letters! Ones that are specially written just for Debian to tell us how awesome you are. Hook us up with one of those bad boys, because we love those things!
If inside you're saying "Hell Yeah!" please continue...
Our new PM position will be a key role in the future success of our organization. We are just now building the foundation to support massive growth and impact. There are exciting opportunities to help truly make a difference in our company and build a team to help drive our vision forward of helping entrepreneurs build successful high-growth businesses that will shape the world.
Ok, now on to the serious stuff...
Kick-Ass AM Summary:
As a member of the Client Management team, you will focus on managing client relationships, reviewing issues, monitoring trends, and managing life cycles of equipment. You are also expected to find opportunities and turn them into long-term profitable relationships based on trust and mutual satisfaction between Debian and its clients.
As an AM, you will be accountable for:
- Building senior level relationships with existing client accounts
- Communicating solutions to clients through written presentations and regular business correspondence
- Increasing client satisfaction, retention, renewals, and references
- Maintaining ongoing awareness of new products and services and competitor activities
To be successful in the AE role, you:
- Have superior time management skills with the ability to manage priorities independently
- Have at least 2 years experience in the IT industry
- Have excellent public speaking and client engagement skills
- Have excellent business level written communication skills
- Have high level of proficiency with Microsoft productivity tools
Debian IT’s Core Obsessions:
- Own It & Get ‘er Done Right!
- Prevent the Preventable
- Deliver Service That Wows, Stat!
- Pursue Growth & Learning
- Collaborate & Communicate
- Be Confident Yet Humble
Application Process:
We are looking for A-Players to join our high performing team of exceptional technology professionals.
To apply, please complete our application survey and follow the additional steps required. (The survey will take less than 5 Minutes)
Link to survey: https://www.surveymonkey.com/r/DebianIT_AM